Field Engineer, Philadelphia

Position Responsibilities:

Make an Impact Where It Matters Most — In Healthcare.
Join a team that’s revolutionizing medical imaging! As a Field Service Engineer at Carestream, you'll be the face of our cutting-edge Digital X-Ray technology, ensuring the performance, reliability, and uptime of equipment used in hospitals and imaging centers. This is more than just a technical role — it's a chance to truly make a difference in patient care while working with some of the most advanced systems in the field.
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What You’ll Do
•    Be the trusted technical expert for our digital X-ray solutions — installing, maintaining, and servicing systems at customer sites.
•    Work directly with hospital staff, imaging centers, and healthcare professionals to ensure equipment is running optimally and reliably.
•    Troubleshoot, diagnose, and resolve complex issues involving CR/DR X-ray systems, laser imagers, CT scanners, radio fluoroscopy equipment, and networked medical devices.
•    Serve as a key liaison between Carestream and the customer — combining technical knowledge with outstanding relationship-building skills.
•    Analyze system trends, document service activity, and contribute to continuous product and service improvements.
•    Enjoy a high degree of autonomy — work independently from a home office, with support from a regional team of skilled engineers.
•    Travel within your assigned territory with occasional overnight stays.
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Why This Role Is Great
•    You’ll Never Be Bored: Work on a variety of high-tech systems in real-world healthcare environments — no two days are the same.
•    Tools of the Trade Provided: Company vehicle, laptop, and phone — all provided so you’re ready to hit the ground running.
•    Competitive Pay + Benefits: Annual incentive plan, full benefits package, and the chance to grow within a global leader in medical imaging.
•    Make a Difference: Your expertise directly impacts patient diagnosis and treatment.
 

Required Skills & Education:

• Associate Degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.
• 4+ years of experience in diagnostic imaging preferably in a field service environment.
• Knowledge of computers and networking; PC competency to include utilization of Microsoft Office Suite products.
• Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment.
• Ability to understand and utilize technical vocabulary to perform tasks according to either verbal or written instructions.
• Ability to read and interpret schematics and site drawings with minimal assistance.
• Ability to display strong organizational and multi-tasking skills, self-discipline, and autonomy to work independently in a high-pressure environment.
• Ability to adapt to changing work requirements in a complex, fast-paced environment.
• Ability to effectively operate in a team-driven environment and share knowledge to achieve assigned goals and objectives.
• Ability to demonstrate exceptional customer service skills.
• Ability to communicate, written and verbally, with various levels of employees and customers.
• Must have and maintain a valid driver’s license and driving record that is compliant with Fleet Policy.

Desired Skills:

Experience with X-Ray, Complex Medical Device, Knowledge of Carestream Equipment

Work Environment:

Hospitals, imaging centers, remote 

Physical Requirements:

• Frequently lifting, carrying, pushing, or pulling up to 20 pounds. Occasionally lifting or carrying items over 70 pounds.
• The average driving time is 1-4 hours daily and may exceed 50% at times. Occasional overnight stays may be required.
• Must be flexible in working hours as this position will require customer support during non-regular business hours, occasional overtime, and/or weekend work as necessary.
• Job operates in the hospital/medical environment and remotely from a home office location.
• Required to adhere to certification/credentialing required by the customer in connection with admission into its facilities to perform job duties. Customer requirements may include, but are not limited to, drug testing and immunizations as dictated by the customer or facility policy.