Senior Technical Training Instructor

Position Summary:

We're seeking a candidate with hands-on technical skills who is equally comfortable leading students in both a classroom and lab environment. As a Senior Technical Training Instructor, you will play a key role in delivering high-quality technical training programs with an emphasis on engaging, approachable instruction.

Position Responsibilities:

Course Presentation – 75-85%

• Demonstrates sound, fundamental teaching strategies and techniques, following course outlines and prepared materials/visuals, and utilizing effective training aids.
• Leverages technical experience and product knowledge to provide clear, accurate, and engaging instruction.
• Evaluates students with consistency and fairness, providing constructive feedback to support their learning.
• Conducts training in multiple formats (classroom, field/offsite, and remote delivery).

Course Preparation and Maintenance – 10%

• Stays up to date with product developments, software updates, and industry trends, incorporating new information into training content.
• Ensures classroom and lab materials are organized, well-prepared, and ready to support a smooth, stress-free learning experience.
• Maintains resources in a cost-effective and efficient manner, aligning with organizational goals.

New Course Development – As Needed

•Collaborates with Product Service Engineers to design and develop training programs that align with Carestream’s Service Business Plan.

•Creates effective teaching materials including objectives, course descriptions, testing plans, and student resources.

Required Skills & Education:

•Bachelor’s, associate’s degree or equivalent professional experience.

•5 years of experience in Service Engineering, product commercialization, product support, biomedical engineering, or mechanical/electrical engineering.

•Solid understanding of the Medical Imaging environment.

•Proficiency with Microsoft Word and PowerPoint.

•Strong troubleshooting, problem-solving, and hands-on technical skills.

•Excellent communication, written, and interpersonal skills.

•Customer-focused mindset with a collaborative, team-oriented approach.

Desired Skills:

• General X-ray or imaging experience.
• Previous experience servicing X-ray equipment.
• Prior experience delivering service-level training.
• Familiarity with leveraging technology (interactive or web-based) for training delivery.
• Service Engineering-level understanding of the theory of operation and functional servicing of
equipment.

Work Environment and Perks:

• Supportive office and classroom environment with both in-person and remote
(Teams/Zoom) training delivery.
• Flexible schedule options to maintain work-life balance.
• Comprehensive corporate benefits including health, dental, vision, retirement plans, and paid
time off.
• A collaborative team culture where innovation is encouraged, and employee well-being is a top
priority.

Physical Requirements:

•Standing: 51-75%

•Walking: 51-75%

•Sitting: 25-50%

•Bending: 1-25%

•Lifting up to 20 pounds: 1-25%

•Lifting 20-35 pounds: 1-25%

•Lifting 35-50 pounds: 1-25%

•Lifting 50-100 pounds: 0%

•Carrying, Pushing, or Pulling: 1-25%