Systems Analyst

Date: Oct 14, 2021

Location: Rochester, NY, US

Company: Carestream Health

Carestream Health Inc. 

Innovation that sparks imagination. Continue on to your next challenge with us. 

Carestream is a worldwide provider of medical imaging systems and solutions; x-ray imaging systems for non-destructive testing; manufacturing of film and precision contract coating services for a wide range of industrial, medical, electronic and other applications—all backed by a global service and support network. Carestream’s diagnostic imaging technology systems are at work in 90 percent of hospitals worldwide.  

At Carestream, we offer a global perspective and a world of opportunities for people who have the desire to make a positive impact. Join our global team of 4,000+ professionals!

Position Summary:

This position provides technical support to the applications and databases managed by Legal/Compliance/Patent.  The analyst ensures the applications function properly in support of the Carestream business.  Working closely with IT, users and vendors, this position provides technical support that CSH IT and application vendors do not provide.

Position Responsibilities:

  • Support internal and third-party applications, managing all aspects of business-critical applications: issue resolution, root cause analysis, preventative measures, interaction with users, documentation and training, providing answers to user questions.  Applications include: Upside contract management system, IP Manager, Power BI contract reporting. 
  • Monitor and update databases for data integrity.  Identify recurring errors and devise preventive actions to minimize downtime.  Create custom queries and reports.
  • Assist department staff with software installations, liaise with software vendors for support, remedy hardware/software issues, coordinate general IT requests.
  • Maintain the Legal Department SharePoint site by updating as needed, in adherence to company standards.
  • Implement application updates, patches, and new releases.
  • Other duties as assigned to support the general purpose of the position’s function.

Required Skills & Education:

  • BS degree in Computer Science, MIS or equivalent 
  • 2+ years of experience 
  • Database management, design, programming languages and administration.
  • Experience with SQL, VBA, XML, and .NET framework.
  • Experience with Microsoft SQL Server Manager Studio, Subversion, PowerBI, Microsoft Office, SharePoint.
  • Ability to work independently, or in a group setting, to anticipate, plan, prioritize and organize workload.
  • Excellent interpersonal skills and ability to collaborate with department staff and worldwide system users.

Desired Skills:

  • Experience with C#, HTML, PowerShell, JavaScript
  • Experience with Lotus Notes, Microsoft Visual Studio, Winshuttle, Microsoft Visio
  • Three-tier software application architecture.
  • Understanding of Windows servers in an Azure environment, including IIS, Document, and SQL server management.
  • Knowledge of business process terminology.


Work Environment:

Office setting 

Physical Requirements:

Standing: 1-25%

Walking: 1-25%

Sitting: 51-75%

Bending: 1-25%

Lifting up to 20 pounds: 1-25%

Carrying, Pushing or Pulling: 1-25%

Carestream is an Equal Opportunity Employer

Carestream is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Applying for a job with Carestream

All Carestream employees must complete the on-line application process. Carestream is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require assistance or an accommodation because of a disability to participate in the application process, please click accommodations

Requisition ID: 1645 

Nearest Major Market: Rochester