COS LATAM Agent - Customer Order Service LATAM
Date: Aug 21, 2025
Location: Zapopan, JAL, MX
Company: Carestream Health
Carestream is an Equal Opportunity Employer
Carestream is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
Applying for a job with Carestream
All Carestream employees must complete the on-line application process. Carestream is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require assistance or an accommodation because of a disability to participate in the application process, please click accommodations
Requisition ID: 4454
Position Responsibilities:
The purpose of LATAM COS Agent is to provide timely follow-up to customer orders placed on Shop Carestream portal, for consumables products such as Dental, NDT, Analog/Digital.
For Medical Equipment, places orders in the SAP/C4C programs.
The objective is to generate a purchased/billing for a direct customers from Mexico’s market and ensure that all orders entered are delivered to the customer site complete.
Required Skills & Education:
- Completed or bachelor’s degree (Preparatory Truncates)
- Languages: Spanish 100% (Spoken & Written) English 80% (Spoken & Written)
- Excellent Customer communication skills; speaking and written, Customer friendly.
- Interpersonal skills: Teamwork, Problem solving, analytical and proactive thinking.
Desired Skills:
- Customer services experience 1 year
- Order management experience
- Outlook, SAP, MS Office, C4C system
Carestream is an Equal Opportunity Employer
Carestream is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
Applying for a job with Carestream
All applicants must complete the on-line application process. Carestream is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require assistance or an accommodation because of a disability to participate in the application process, please click accommodations
Requisition ID: 4454