Customer Care Dispatch LATAM English and French - Temporary 6 months

Date: Jun 15, 2022

Location: Zapopan, JAL, MX

Company: Carestream Health

Carestream Health Inc. 

Innovation that sparks imagination. Continue on to your next challenge with us. 

Carestream is a worldwide provider of medical imaging systems and solutions; x-ray imaging systems for non-destructive testing; manufacturing of film and precision contract coating services for a wide range of industrial, medical, electronic and other applications—all backed by a global service and support network. Carestream’s diagnostic imaging technology systems are at work in 90 percent of hospitals worldwide.  

At Carestream, we offer a global perspective and a world of opportunities for people who have the desire to make a positive impact. Join our global team of 4,000+ professionals!

Position Summary:

The CCD LATAM representative plays a critical role in providing basic services to Carestream customers by phone, email or using the company's systems. The position includes written and/or verbal communication between employees, partners, agents or clients using the assigned application according to the country. Escalations are also created for those clients who have doubts about delinquent accounts. At the end of a field service repair, a feedback is made of the activities carried out by the Carestream engineer.

Required Skills & Education:

Education: Completed High School or Bachelor's Degree/Internship
Language: Spanish, english and french (80% or more, written and spoken)
Schedule: Flexible to switch schedules and work throughout the day shift at any time between 6am and 8pm

Desired Skills:

Interpersonal skills, communication, teamwork
Outlook, Office, SAP, C4C knowledge

Carestream is an Equal Opportunity Employer

Carestream is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Applying for a job with Carestream

All Carestream employees must complete the on-line application process. Carestream is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require assistance or an accommodation because of a disability to participate in the application process, please click accommodations

Requisition ID: 2611